Hi, I'm Shad Mirza
Senior Software Engineer • DigitalOcean GenAI • ~8 years
I build AI platform surfaces, observability, and agent-quality systems at DigitalOcean. Before that I spent years shipping high-scale product and mobile at Hashnode (130M+ monthly API requests, 160K+ MAUs).
What I Do
- GenAI platform: Product APIs, day-0 model launches, and batch inference for builders on DigitalOcean
- Observability: OpenTelemetry across GenAI clusters, customer metrics/logs under load, and playbooks other teams can run without me
- Agent systems: Agent feedback, evaluation loops, and tooling that help teams measure quality
- Reusable DX: Cursor skills and short written docs that turn hard-won ops knowledge into self-serve defaults
Selected Impact
- Shipped day-one Claude and OpenAI model integrations within hours of public announcement, matching top-tier cloud time-to-market
- Architected Unified Batch Inference; built the API server, migration, and LiteLLM proxy integration to rescue an at-risk launch, and wrote the DigitalOcean launch post
- Built GenAI observability from scratch (OpenTelemetry across clusters, customer metrics/logs), including fixing collector OOMs by tuning batches from 10,000 to 1,000 with memory limiters and retries
- Turned multi-hour ops setup into self-serve Cursor skills and playbooks other teams run without me; open-sourced to-onepager
My Expertise
- Platform & APIs: TypeScript, Go, Node.js, GraphQL, REST, serverless and service-oriented designs
- AI platform: Inference APIs, batch jobs, proxy/auth boundaries, agent feedback and evaluation loops
- Cloud & ops: Kubernetes/DOKS, OpenTelemetry, AWS (Lambda, API Gateway, Step Functions, EventBridge, S3, SQS/SNS), Infrastructure as Code (SST, CDK)
- Product surfaces: React, React Native, Next.js, CI/CD, TDD
Recent Experience
Currently a Senior Software Engineer at DigitalOcean GenAI (since Nov 2025): AI Platform first, then agent feedback and evaluation. I ship platform APIs customers can use on day one, make GenAI clusters observable under load, and build the loops that measure agent quality.
Previously at Hashnode as Platform Engineer and Mobile App Lead: AWS serverless GraphQL (130M+ requests/month), GitHub-synced docs, an AI documentation assistant (OpenAI, LangChain, Pinecone), and a React Native app built from scratch (50K MAUs, 36% rating lift, 60% fewer crash reports). Mentored 5+ engineers.
Earlier at Sheevoot Int Pvt. Ltd. as a Mobile Application Engineer on Easebuoy (ride/food/car wash), supporting 10K+ MAUs with Maps integrations and vendor ops apps.
Open Source & Writing
I write and ship tools when a pattern repeats. Highlights:
- to-onepager (Cursor skill for grounded one-pagers)
- React Native design system
- Writing for DigitalOcean, Hashnode Engineering, LogRocket, Soshace, and Alligator.io
Let's Connect
Find me on
For collaborations, opportunities, or a hello, email iamshadmirza@gmail.com .